DoK
02-07-05, 02:03 AM
My mom is trying to use Paint Shop Pro 9 on the computer I recently built for her and it's giving her an error when she tries to resize an image. By default, the images load at 72 ppi but when she resizes it to 250 ppi, an error pops up saying that there is insufficient memory to perform the operation and suggests shutting down applications to free up memory.
First off, here are her system specs:
Athlon XP 2800 (2.08 GHz)
ECS N2U400-A motherboard (nForce2 400 Ultra chipset)
512 MB Crucial RAM (256x2)
ATI Radeon 7500 64 MB video card
Seagate 120 GB 7200 RPM hard drive
Running Windows XP w/all latest updates.
I played around with it a bit trying to figure it out, and she doesn't have anything unnecessary running in the background, I disabled the active desktop, started up the computer in safe mode, and tried swapping out the 512 MB of RAM that she had for the 1 GB that I use in my main rig, but it still showed the same message.
To make things weirder, when she does the same thing on my Step-Dad's machine, which is sporting a 2.0 GHz Pentium 4 A and 128 MB DDR266, she has no such problems. The only thing I can figure is that it's a chipset or CPU problem, because it clearly isn't the memory or a software conflict.
Any ideas? And yes, I've done everything suggested in the PCStats 101 or 99 or whatever performance tweaks for Windows guides.
First off, here are her system specs:
Athlon XP 2800 (2.08 GHz)
ECS N2U400-A motherboard (nForce2 400 Ultra chipset)
512 MB Crucial RAM (256x2)
ATI Radeon 7500 64 MB video card
Seagate 120 GB 7200 RPM hard drive
Running Windows XP w/all latest updates.
I played around with it a bit trying to figure it out, and she doesn't have anything unnecessary running in the background, I disabled the active desktop, started up the computer in safe mode, and tried swapping out the 512 MB of RAM that she had for the 1 GB that I use in my main rig, but it still showed the same message.
To make things weirder, when she does the same thing on my Step-Dad's machine, which is sporting a 2.0 GHz Pentium 4 A and 128 MB DDR266, she has no such problems. The only thing I can figure is that it's a chipset or CPU problem, because it clearly isn't the memory or a software conflict.
Any ideas? And yes, I've done everything suggested in the PCStats 101 or 99 or whatever performance tweaks for Windows guides.